Starting with OneDrive version 21.109.0530.0001, we find a new group policy called “Prevent users from contacting Microsoft for feedback and support". In larger environments, in-house support wants to know where the users have issues. Then you can counter accordingly with training or internal documentation. For now, users have the option of contacting Microsoft directly. The administrators have 3 options to prevent this:
- Send Feedback
- Receive user satisfication surveys
- Contact OneDrive Support
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